Frequently Asked Questions

 Q: What is CPResearch?

A: Through the CPResearch research panel, you can tell researchers what you think of their products and services or give your opinions on the issues of the day. Researchers offer prizes and rewards for your participation in their surveys!

CPResearch was created in 1977 when three partners came together and started interviewing consumers in Major Shopping Malls throughout the USA with the world’s leading manufacturers. In the past 25 years, we have and never will try to sell you anything.  Please be assured that all the personal information you provide when you join the CPResearch panel is strictly confidential – we will only use it to assist us in determining who gets the various questionnaires and for helping our clients categorize the results.

CPResearch takes the opinions of people across the country about new and existing products and services that are used on a daily basis.  If you have ever wondered how new product s are developed or how services are being improved, CPResearch has been a leading market research company that works with manufacturers, service companies, advertising agencies and others (including other marketing research companies) all over the world.  We help these companies find out what consumers and business professionals alike think about products, ideas, services and issues of the day.

We use any personal information that YOU may give us for market research purposes only and will never share this information with anyone. Your name is NEVER seen by anyone outside of CPResearch.  This is your opportunity to share your opinions to influence the new products and services that are on the horizon. Remember, YOUR OPINION COUNTS!

Q: Why do you need to ask personal questions?

A: Confidentiality is guaranteed at CPResearch.  CPResearch only uses the information that you provide on the registration form for pre-screening purposes to help us more easily define our targeted audience.  We use this information to send you surveys that best match your interests and demographics.  Again, please know that your information is kept strictly confidential and will not be shared with anyone outside of CPResearch.

 CPResearch ONLY completes legitimate surveys for marketing research purposes only and will never attempt to sell you anything or ask for any fees for joining their panel. We pay YOU for your opinions. CPResearch supports your rights as a consumer and as being one of our members by limiting the use of its information for only research purposes. CPResearch is active in the MRA and AMA which are professional organizations created to uphold ethical survey research:

Q: How long are the surveys?

A: The number of surveys that you will participate in over a year’s time will fluctuate, as our profession is very cyclical.  Sometimes you may complete 5-10 surveys over an eight-week time frame and other times you may only complete 2 or 3.  The length of the survey can vary depending on our clients’ needs as well as your answers. On average, the length of the survey will take approximately 10 minutes to complete. Of course, some surveys will be shorter and others longer. Whatever the length, you will be compensated for your time.

Q: What do I do if my registration information changes or I no longer want to belong to the CPResearch panel?

A: All changes and cancellations to the panel can be relayed to us via email postmaster@CPResearchGroup.com

If you still have questions that have not been answered here or comments about the CPResearch panel, please contact us at postmaster@CPResearchGroup.com

Q: Why would I come to your office and why can’t I do this from my computer?

A: The CPResearch panel is unique in the web world – we not only take your opinion on the Web, but we also may need to actually talk with you on the phone or in our offices.   Sometimes we have things that simply cannot be seen or tasted using the Web – we sometimes have prototype products that only one or two of these items exist in the world and we may ask you to come to our office to evaluate the product.  Other times such as food products will be tested and we need to have you come to a controlled environment to taste a product that has been specially prepared by our clients’ chefs.

At times, we may need to telephone you to discuss your opinion.  We have found that certain types of questions cannot be answered by yourself – we need to have professional interviewers work through your answers to get the best possible answers to give to our clients who make the decisions about these new products.  (What do you LIKE about this new product?  What do you mean by the TASTE?  And what did you mean about the APPEARANCE of it? Etc.

And other times, you may have the opportunity to join a focus group discussion to really give your opinion for 90 minutes to 2 hours with 10 or so other persons just like yourself.  Imagine sitting in a round table discussion that is led by a professional moderator.  These discussions are video taped and often wind up in the Board Room of major Corporations where YOUR opinion is actually heard by the people who make decisions about new products and new services!! 

Of course, if you are invited to come to our offices, you will money as a thank you for your opinions (the amount depends on the length of time you are in our office, the subject matter and how few people own a particular product.)

NO OTHER WEB BASED RESEARCH COMPANY OFFERS YOU THESE OPPORTUNITIES!

Q: What happens after I join?

A: We will send you an e-mail welcoming you to the panel. After that, we'll contact you periodically by e-mail to ask you to take part in a survey. The e-mail will contain all the information you need to participate, including the URL web-site to visit to take the survey.

Q: Do I have to pay anything to join?

A: No, membership is free. And please remember -- We will never ask you for money, or try to sell you anything. We are only interested in your opinions.  And then, we will PAY YOU for your opinions!!

Q: How much time will this take?

A:  As a panel member, you will usually participate in several surveys a year – sometimes there may be more surveys and other times, there may be few surveys. 

Often, you may be asked 4 or 5 questions to determine if you are the person who we want to survey – this is not a survey, but rather a “screening questionnaire” that will ask you about product usage and some classification information.  Many times, we are looking for certain kinds of persons who our clients know buy their products.

Once you start the survey, the average survey will take 10 minutes or so to complete, and the questions are usually easy to answer. 

Regardless of your completion of the screening questions or the actual interview, you WILL be entered into the drawing – however, those who complete the screening questions will have a lower chance in the drawing and those who complete a 10 minute interview will have 10 times the chance to win while those who complete a longer interview (say 15 minutes) will have a 15 times chance to win.

Q: How can I change my registration information?

A: If you change your e-mail address, please send us the new address so you can hear about upcoming surveys and remain eligible for prizes and rewards. We will verify your new address and ask for any updated household information.

If any of your personal details, such as your address, have changed, please e-mail us with a note of the changes.

If you wish to leave the panel and not participate in market research surveys, contact us.

Q: What if I don't want to do a particular survey?

A: We will never pressure you to complete a survey. Hopefully, you will be able to respond to the next survey.

But please remember – some surveys may be more interesting to you than others.  And that is what marketing research is about – the people who produce products and services for YOU want to know what you think.  So here is the chance to give your opinion and know that “Your Opinion Counts!”

Q: What if I have other questions not answered here?

A: Please feel free to send us your questions and comments.

Becoming registered with the CPResearch panel is easy !

 CPResearch was created in 1977 and is partners with the world’s researchers and manufacturers. We will never try to sell you anything as a result of your participation and all the personally identifiable information you provide is kept strictly confidential and used for demographic purposes only. You may choose to participate in as many or as few surveys as you wish, and you can opt to leave at any time.

To join CPResearch, simply answer the questions on the registration form. We'll direct you to interesting research studies that match your reported demographics and interests.

You must be at least 18 years old and a resident of the United States.

 Click here to register and complete your information form.